links for 2008-10-21

• Real Customer Conversation: Getsatisfaction.com & Suggestionbox.com « The life of DJ Ksar
  (tags: community customerservice nonprofits sharing help getsatisfaction suggestionbox)
• Jon Stewart Clarifies Palin Remarks, Expands To 'F%ck All Y'All'
  (tags: ping.fm)
• Angela Maiers Educational Services: My Twitter Engagement Formula
  (tags: twitter learning collaboration communication socialmedia)
• Majority still share content over e-mail - PRWeek US
  (tags: socialmedia e-mail communication messaging)
• Creating Conversations and Relationships Using LinkedIn | SOBCon09
  dozens of linkedin articles
  (tags: linkedin socialnetworking networking marketing socialmedi)
• Twist - see trends in twitter
  (tags: twitter trends traffic visualization)
• Michael Stein: Internet Strategy for the Nonprofit Sector: Jacob Nielsen on transactional email and confirmation messages
  (tags: e-mail marketing nonprofit)

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